Support

Already a website or hosting client of ours?

Email support@creativeq.co.nz 24 hours a day, 7 days a week, 365 days a year.

  • In the subject line use the website name and summary of the issue
  • In the email include a numbered list of issues, complete with screenshots
  • For urgent requests (eg website outage), both email and txt to 021 128 5046 (Sheldon’s mobile)
    • Our systems automatically detect most outages but it can be helpful to get your report on what you are experiencing

Our policy is to acknowledge (and action) your request in 1 – 24 hours.

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